ChatGPT Fine-Tuning

A chatbot fine-tuned on domain data to handle e-commerce CS — refunds, shipping, and returns.

E-commerce customer support chatbot AI — domain fine-tuning

ChatGPT Fine-Tuning — E-commerce customer support chatbot AI — domain fine-tuning
Features

Key features

The core capabilities we built for this project.

01 · Feature

ChatGPT Fine-Tuning

Fine-tuned GPT-4 base on CS call-log data

02 · Feature

LLM Fine-Tuning

Domain-specific answer quality + tone calibration

03 · Feature

Data Preprocessing

Call transcripts converted into training datasets

04 · Feature

Transformer

In-house model as a benchmark for quality validation

Stack

Tech stack

STACK
Docker · PyTorch
DEPLOY
AWS
STATUS
Production
More

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